Business Pre-paid Subscription
Support Services
24/7/365 Tier 1, 2, and 3 helpdesk support:
Desktop/Server: Windows, Mac OSX, Linux, Unix
Mobile Platforms: Blackberry, Windows Mobile, Palm, Google Anroid, and Symbian + iPhone coming soon!
WAN/LAN/IIS: Cisco, Citrix, Juniper, F5, HP, VPN, RDP, and Terminal Services
Security: Firewall, Server, and Desktop
System Optimization “Tune-Ups”
Local Area Network (LAN) setup** and maintenance
Wireless Network/Internet Setup
System and Media Organization
Software Installation
Virus/Spyware Removal & Prevention
Setup/Maintain File & Print Sharing
Setup/Maintain File/System Security
Setup Remote Access for business users
Troubleshooting/Restoration of Software Functionality
Data Organization
Backups/Safeguarding
Disaster Prevention / Recovery**
Specialty Services
24/7/365 continuous remote support and system monitoring
Customized Services that allow you to pick the level of support that fits your needs
Project Service Terms on a per project basis with a specific response guaranteed SLA
Temporary Service Options with a 4 month cancellation option to meet your company’s needs during a scale up / down period
** may require onsite service at an additional fee
Interested in signing up for our services?
Click here to review our contract.
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